“This means we’ve had to cancel additional trains and we’ll be running a revised timetable on 7 and 8 March.” How has Eurostar been affected?Įurostar issued a revised timetable for 7 and 8 of March as the general strike had an impact on the availability of some of the operator’s crew.Īdvice on the Eurostar website as of lunchtime on Tuesday adds: “We’ve now been informed of reduced opening hours on the high-speed line we use in Northern France on 7 March. The amount spent must be reasonable and passengers must keep all receipts. ![]() ![]() Should a flight be delayed, but there are no airline staff available to provide vouchers or assistance, then passengers have the right to organise refreshments and accommodation for themselves and claim the cost back. If a flight is delayed by more than two hours, the carrier should provide assistance, including food, drink and accommodation (with transport to and from it, should it be needed), if the delay is until the following day. However, passengers whose flights are cancelled are entitled to a refund or to be rebooked onto an alternative flight.Īirlines also have a duty of care to their passengers. The strikes are beyond the control of airlines and under EU and UK consumer rules this means that passengers are unlikely to be able to claim compensation. What rights do passengers have if their flight is disrupted? ![]() Passengers departing to or from Heathrow, Gatwick, Luton and Bristol were affected. ![]() British Airways (at least 18 cancellations).The following airlines cancelled flights between the UK and France: The DGAC also warned of disruption and delays and asked for passengers who were able to “to delay their journey and contact their airline company for updates on the status of their flight”. Air traffic controllers announced a national strike alert and refuellers are also on strike.Īirlines were asked by the Direction Générale de l’Aviation Civile (DGAC), the French aviation authority, to reduce their flight programme by 20 per cent at Paris Charles de Gaulle and 30 per cent at Paris Orly, Beauvais, Bordeaux, Lille, Lyon, Marseille, Montpellier, Nantes, Nice and Toulouse.
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